Please follow the instructions below for your microphone issues.
First right click on the speaker icon.
![Microphone Icon Microphone Icon](https://cdnsm5-ss11.sharpschool.com/UserFiles/Servers/Server_8717213/Image/Our%20District/Technology/Tech%20Tutorials/Troubleshooting/Microphone%20Issues/index.png)
Once you click on the speaker icon this menu will come up and you will need to select “ open sound settings”.
![Sound Settings Menu Sound Settings Menu](https://cdnsm5-ss11.sharpschool.com/UserFiles/Servers/Server_8717213/Image/Our%20District/Technology/Tech%20Tutorials/Troubleshooting/Microphone%20Issues/index2.png)
Make sure as you speak you can see the level in the below picture moving up and down. If level is not moving follow the next picture.
![Device Input Device Input](https://cdnsm5-ss11.sharpschool.com/UserFiles/Servers/Server_8717213/Image/Our%20District/Technology/Tech%20Tutorials/Troubleshooting/Microphone%20Issues/index3.png)
Please click on sound control panel.
![Sound Control Panel Sound Control Panel](https://cdnsm5-ss11.sharpschool.com/UserFiles/Servers/Server_8717213/Image/Our%20District/Technology/Tech%20Tutorials/Troubleshooting/Microphone%20Issues/index4.png)
Select the recording tab as well highlight the internal microphone and click on properties.
![Sound Properties Sound Properties](https://cdnsm5-ss11.sharpschool.com/UserFiles/Servers/Server_8717213/Image/Our%20District/Technology/Tech%20Tutorials/Troubleshooting/Microphone%20Issues/index5.png)
As you can see in the levels tab, if the icon highlighted is unable please enable the icon to looks like this. This should solve the issue, either by checking the test your microphone or opening voice recorder.
![Levels Tab Levels Tab](https://cdnsm5-ss11.sharpschool.com/UserFiles/Servers/Server_8717213/Image/Our%20District/Technology/Tech%20Tutorials/Troubleshooting/Microphone%20Issues/index6.png)